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Contact information

Postwego Contact Us

Effective Date: May 27, 2026

This Contact Us page explains how users, customers, sellers, service providers, businesses, legal representatives, and other parties may contact Postwego LLC, a Delaware limited liability company doing business as Postwego.

Postwego operates a classified marketplace platform through our website, mobile applications, listing tools, communication features, promotional services, paid packages, and related products and services collectively referred to as the “Services.”

Postwego is launching first in the United States and may later expand internationally. The contact information below is intended primarily for U.S.-based users and U.S.-based marketplace activity.

1. General Support

For general questions, account issues, listing questions, app support, technical problems, login issues, or marketplace assistance, contact:

Support: support@postwego.com

When contacting support, please include as much relevant information as possible, such as:

Your account email or phone number.
The listing title or listing ID, if available.
Screenshots or screen recordings showing the issue.
Device type, app version, or browser type, if the issue is technical.
A clear explanation of the problem or request.

Providing complete information may help us review your request faster.

2. Privacy Questions and Privacy Rights Requests

For privacy-related questions, data access requests, deletion requests, correction requests, opt-out requests, or questions about how Postwego collects, uses, stores, or discloses personal information, contact:

Privacy: privacy@postwego.com

Privacy requests may require identity verification before we can process them.

3. Billing, Refunds, and Paid Features

For questions about paid packages, boosts, featured listings, subscriptions, advertising charges, billing issues, duplicate charges, payment errors, or refund requests, contact:

Billing: billing@postwego.com
Support: support@postwego.com

For refund requests, please include:

Your account email or phone number.
Transaction date.
Transaction amount.
Receipt, invoice, order ID, or payment confirmation.
The paid feature or package involved.
A clear explanation of the issue.

Refunds and billing matters are handled according to the Postwego Refund & Return Policy and any payment terms shown at checkout.

4. Report Fraud, Scams, Abuse, or Safety Concerns

To report suspicious listings, scams, fake accounts, harassment, fraud, prohibited items, unsafe conduct, impersonation, or marketplace abuse, contact:

Safety / Abuse Reports: support@postwego.com

Please include:

The listing link or listing ID.
The username or profile involved, if available.
Screenshots of messages or suspicious activity.
A description of what happened.
Any payment, shipping, or transaction details that may help our review.

Postwego may review, restrict, remove, or suspend listings or accounts that violate our Terms, policies, safety standards, or applicable law.

5. Legal Notices

Formal legal notices to Postwego should be sent to:

Postwego LLC
8 The Green #STE A
Dover, DE 19901
United States

With a copy by email to:

Legal: legal@postwego.com

Email notice alone may not be sufficient for every legal purpose. Parties sending legal notices should follow any notice method required by applicable law.

6. Copyright Complaints

For copyright concerns or claims that content on Postwego infringes your copyrighted work, contact:

Copyright: copyright@postwego.com

Your notice should include:

Your full name and contact information.
A description of the copyrighted work.
A description or link to the allegedly infringing content.
A statement that you have a good-faith belief the use is unauthorized.
A statement that the information in your notice is accurate.
Your physical or electronic signature.

Postwego may remove content alleged to infringe copyright and may suspend or terminate repeat infringers where appropriate.

7. Business, Advertising, and Partnership Inquiries

For business inquiries, advertising opportunities, marketplace partnerships, brand collaborations, or promotional opportunities, contact:

Business / Partnerships: support@postwego.com

Please include your business name, contact information, website, location, and a brief explanation of the opportunity.

8. User-to-User Transaction Issues

Postwego is a classified marketplace platform. Most transactions, payments, services, listings, rentals, job opportunities, and real estate-related discussions happen directly between users.

Postwego is generally not the seller, buyer, contractor, employer, landlord, tenant, broker, payment processor, shipping provider, escrow provider, or guarantor in user-to-user transactions.

If you have a problem with another user, you may report the issue to Postwego, but Postwego does not guarantee refunds, returns, payments, transaction completion, dispute outcomes, service quality, job placement, rental approval, or real estate transaction results.

9. Emergency Situations

Postwego is not an emergency service.

If you are in immediate danger, believe a crime is occurring, or need urgent assistance, contact local law enforcement or emergency services immediately.

In the United States, call 911 for emergencies.

10. Response Times

Postwego will make reasonable efforts to review and respond to user inquiries. Response times may vary depending on the type of request, volume of inquiries, complexity of the issue, verification needs, safety review, legal requirements, or third-party payment/app store processes.

Sending multiple duplicate requests may delay review.

11. Marketing Communications and Opt-Out Requests

Users may receive service-related communications, such as account notices, security alerts, listing notifications, support responses, payment notices, and policy updates.

Marketing emails may include unsubscribe or opt-out options where required. Even if you opt out of marketing messages, Postwego may still send service-related or legally required communications.

For marketing opt-out questions, contact:

Support: support@postwego.com

12. Company Information

Company Name: Postwego LLC
Business Name: Postwego
Company Type: Delaware Limited Liability Company
Mailing Address:
8 The Green #STE A
Dover, DE 19901
United States

13. Changes to Contact Information

Postwego may update this Contact Us page from time to time. Updated contact information will be posted with a revised effective date where appropriate.

Users are responsible for using the most current contact information provided on the Postwego website, mobile app, or official policy pages.

support@postwego.com
+1 832-370-4969+1 281-707-9194

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